Lavie Sound Equipment Hire Terms & Conditions Effective Date: 31 July 2026 1. **Agreement** These Terms & Conditions govern all equipment rentals and services provided by Lavie Sound. By accepting a quote, paying a deposit, or taking possession of any equipment, the customer agrees these Terms & Conditions. 2. **Booking Confirmation** A booking is confirmed once: - The customer accepts the quote. - Any required deposit has been paid. Lavie Sound confirms the booking. Lavie Sound reserves the right to refuse or cancel bookings as necessary. 3. **Payment** A deposit may be required to secure your booking. Full payment must be received before equipment is delivered or collected unless agreed otherwise in writing. Late payments may incur additional fees. 4. **Security Bond** Lavie Sound may require a refundable security bond prior to the release of equipment. The bond will be after all equipment has been inspected and verified to be in condition. 5. **Delivery and Collection** For arranged deliveries: - The customer must ensure someone is available to receive the equipment. - and collection times are estimates and may vary due to traffic or unforeseen circumstances. - Additional charges may apply for waiting times, challenging access, or after-hours services. 6. **Customer Responsibilities** The customer agrees to: - Use the equipment solely for its intended purpose. - Keep the equipment secure protected from weather. - Not modify, repair, or tamper with any equipment. - Not sub-hire or lend equipment to others. - Ensure the equipment is operated safely and responsibly. 7. **Loss or Damage**The customer is liable for all hired equipment from the time of delivery or collection until it is returned and inspected by Lavie Sound. The customer agrees to pay for:- Lost equipment. - Stolen equipment. - Accidental damage - Water damage. - Fire damage. - Damage from misuse or negligence Repair or replacement costs will be charged at current market value.8. **Equipment Failure** If any equipment supplied by Lavie Sound develops a fault during normal use, reasonable efforts will be made to repair or replace it where practical. Lavie Sound’s liability is limited to the hire charges paid for the affected equipment. 9. **Cancellation Policy** More than 14 days before the event: Deposit may be refunded less any administrative costs. 7-14 days before the event: Up 50% of the booking may be charged. Less than 7 days before the event: Up to 100% of the booking may be charged. 10. **Weather** Outdoor events remain the customer's responsibility. Equipment must not be exposed to rain unless specifically designed for outdoor use. Damage caused by weather will be charged to the customer. 11. **Setup Services** If setup services are included: - Customers must provide safe access to the venue. - Setup areas must meet safety requirements. - Any additional labor requested on-site may incur extra charges. 12. **Liability** Lavie Sound is not liable for: - Loss of business. - Loss of income. - Event delays. - Indirect or consequential losses.Customers use hired equipment at their own risk. 13 **Safety** Customers must: - Keep equipment away from water. - Prevent trip hazards from cables. - Ensure children do not interfere with the equipment. - Follow all operating instructions. Lavie Sound may refuse installation if conditions are deemed unsafe. 14. **Force Majeure**Lavie Sound is not liable for delays or cancellations due to circumstances beyond our, including severe weather, road closures, power outages, natural disasters, or government restrictions. 15. **Privacy** Customer information is used solely for quotations, bookings, invoicing, and customer support. Personal information will not be sold to third parties unless required by law. 16. **Governing Law** These Terms & Conditions are governed by the laws of Western Australia. **Contact Us** Lavie Sound 📧 info@laviesound.com.au 📞 0421 665 012 🌐 www.laviesound.com.au